Prices listed are subject to added VAT at 20%, and are trade only prices. Minimum order value - (Low Season) £30 + VAT. Prices quotes are delivery to UK mainland.

Shipping information

New shipping charges as of 25 May, 2011:

First carton (typically holds up to 1000 foil balloons, up to 30kg):

- Each carton charged at £7.00.

Orders typically sent by Interlink Express on a standard next day service.

Shipping Times:

Orders received by Midday are normally sent out the same day for next day despatch.

We do not ship on Fridays, so orders received any time from after midday on Thursdays will be processed the following Monday (not including Bank Holidays).

Please contact Customer Services directly on 020 8941 6111 should you have any special requirements, or to check if an order could be processed after the midday cut-off.

 Delivery Service may be upgraded at our disgression. Adverse weather conditions may affect delivery times.

 

These Terms & Conditions are between you (‘The Customer’) and Balloon Supply & Distribution Ltd. (‘The Company’), and is made effective as of the date of completion of order of a particular product or service provided by The Company. The agreement sets forth any obligations to The Company in relation to products or services you purchase.

1. PRICING:

All prices quoted by Balloon Supply & Distribution Ltd, are ex-works and subject to VAT at the standard rate. While every effort is made by the company to notify customers of pricing changes, through an electronic form such as email or displayed online on this website, no responsibility is accepted where an oversight has been made. Balloon Supply & Distribution Ltd. will endeavour to correct such errors when notified within a reasonable time.

Charges for carriage of goods will be discussed and agreed with customers prior to sending goods. A standard rate applies where this has not applied, and can be seen on our website.

2. SUPPLY:

Special Custom prints are subject to over/under run of +- 5% to 10%. This should be taken into account when ordering specific quantities.

The Company is unable to generally guarantee supply of all advertised goods (often due to manufacturing schedules), however is able to confirm and guarantee stock levels of specific items if detailed enquiries are made by The Customer.

3. DELIVERY OF GOODS

The Company cannot accept any claims for consequential loss as a result of faulty goods, missing in transit or late deliveries. Suitable time should be allowed by The Customer in ensuring delivery, and resolving any potential issues arising.

4. PAYMENT TERMS

Terms of payment are by Cash/ Cheque/ Direct Bank Transfer/ Credit or Debit Card with order. The Company reserves the right to charge interest on late payments, and claim compensation for debt recovery costs.

5. QUALITY OF GOODS

Products that are deemed to be faulty, are not always manufacturing defects. Only products which show a true manufacturing defect which has been agreed by the manufacturer, will be considered for replacement. Authorisation must be obtained prior to returning goods for whatever reason. We reserve the right to refuse authorisation of returned goods after 60 days from the date of sale.

6. RETENTION OF TITLE

All goods remain the property of Balloon Supply & Distribution Ltd., until such time as they are paid for in full. Should any customer default on payment, while all steps will be taken to recover the outstanding debt, Balloon Supply & Distribution Ltd reserve the right to collect unpaid goods from customer’s premises.

7. TIME LIMITS

Claims for delivery shortages must be made within working 5 days of receiving goods.

8. TERMINATION

Termination of these Terms & Conditions may occur from updated Terms & Conditions. While The Company will publish revisions of this agreement on the website, no responsibility is taken for notification otherwise.